Privacy Policy
At Reeva Holidays ("we", "us", "our"), we respect your privacy and are committed to protecting the personal information you provide when you visit or use reevaholidays.com ("Website").
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information.
1. Information We Collect
When you use our Website, contact us, submit an enquiry, or request information about our holiday packages, we may collect information such as:
Full name
Mobile/telephone number
Email address
City or location
Travel dates
Destination preferences
Number of travellers
Travel requirements and preferences
Information submitted through enquiry/contact forms
Any other information you voluntarily provide to us
For certain travel services or bookings, we may also require additional information such as passport or identification details. Such information will only be requested when necessary for providing the relevant travel service.
2. Payment Information
If you make a payment for a booking or travel service, payment information may be processed through a third-party payment gateway.
We generally do not store your complete debit card, credit card, banking or other sensitive payment credentials on our Website.
Payment information is handled according to the privacy and security policies of the applicable payment service provider.
3. How We Use Your Information
We may use the information collected from you to:
Respond to your enquiries and requests.
Provide information about holiday packages and travel services.
Prepare quotations and itineraries.
Process and manage bookings.
Communicate with you regarding your booking.
Coordinate with hotels, airlines, transportation providers, tour operators and other travel-service providers.
Send booking confirmations, invoices and other relevant information.
Provide customer support.
Improve our Website, products and services.
Prevent fraud, misuse or unauthorized activities.
Comply with applicable laws and legal requirements.
Send promotional or marketing communications where permitted and, where required, with your consent.
4. Sharing of Information
We may share necessary personal information with trusted third parties when it is required to provide the services requested by you.
These may include:
Hotels and resorts
Airlines and transportation providers
Tour operators
Visa and travel-document service providers
Travel insurance providers
Payment gateways
Technology and hosting service providers
Customer-support service providers
Government authorities or law-enforcement agencies where legally required
We only share information that is reasonably necessary for the relevant purpose.
We do not sell or rent your personal information to third parties.
5. Cookies
Our Website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand Website usage and improve our services.
Cookies may also be used by third-party services such as analytics or marketing tools integrated into the Website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.
6. Third-Party Websites
Our Website may contain links to third-party websites, including hotels, airlines, payment providers, travel partners and other service providers.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide our services.
Complete and maintain booking records.
Provide customer support.
Meet accounting and legal requirements.
Resolve disputes.
Prevent fraud or misuse.
When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable legal requirements.
9. Your Rights
Subject to applicable law, you may request:
Access to personal information we hold about you.
Correction of inaccurate information.
Deletion of information where legally permitted.
Withdrawal of consent for certain communications.
Information about how your personal data is being used.
To make a privacy-related request, please contact us using the details provided below.
10. Marketing Communications
If you have provided consent or otherwise permitted us to contact you for marketing purposes, we may send you information about:
New holiday packages
Special offers
Discounts
Travel deals
Destination updates
Other services offered by Reeva Holidays
You may request to stop receiving promotional communications at any time.
11. Children's Privacy
Our Website is not intended to knowingly collect personal information directly from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, Website, technology or applicable legal requirements.
Any changes will be posted on this page with an updated "Last Updated" date.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:
Reeva Holidays
Phone: +91 8154065165
Email: reevaholidayss@gmail.com
Address: A-405, Dhanmora Complex, Singanpor Road, Katargam, Surat-395004, Gujarat, India
Website: reevaholidays.com
By using our Website, you acknowledge that you have read and understood this Privacy Policy.