Terms & Conditions
Welcome to Reeva Holidays. These Terms & Conditions ("Terms") govern your use of reevaholidays.com ("Website") and the travel-related services provided by Reeva Holidays.
By accessing or using this Website, submitting an enquiry, or booking a travel service through us, you agree to these Terms.
If you do not agree with these Terms, please do not use the Website or our services.
1. About Our Services
Reeva Holidays provides travel-related services, which may include:
Domestic holiday packages
International holiday packages
Hotel bookings
Transportation arrangements
Sightseeing and activities
Customized tour packages
Travel assistance and related services
The availability of services may vary depending on the destination, travel dates and supplier availability.
2. Website Information
We make reasonable efforts to ensure that the information displayed on our Website is accurate and up to date.
However, travel information such as prices, hotel availability, flight schedules, transportation, activities and other services may change without prior notice.
Images displayed on the Website may be for illustrative purposes and may not always represent the exact room, hotel, vehicle or service provided.
3. Enquiries and Quotations
Submitting an enquiry through the Website does not automatically confirm a booking.
A quotation provided by Reeva Holidays may be subject to availability, travel dates, number of travellers, hotel availability, flight or transportation fares, seasonal pricing, supplier charges, taxes and government fees.
A booking will only be considered confirmed after the required payment has been received and confirmation has been provided by Reeva Holidays.
4. Prices
Prices displayed on the Website may be indicative or starting prices unless specifically stated otherwise.
The final price may vary based on travel dates, destination, number of travellers, hotel category, room type, airline or transportation fares, seasonal demand, availability, taxes, government charges and customer-requested modifications.
The final price will be communicated to the customer before confirmation of the booking.
5. Booking and Payment
A booking may require an advance payment or full payment depending on the selected package or service.
The booking will be confirmed only after the required payment has been successfully received and the booking confirmation has been issued.
The customer is responsible for making payments within the time specified in the quotation or booking confirmation.
Failure to make payment within the specified period may result in cancellation or loss of availability.
6. Travel Documents
Customers are responsible for providing accurate information and valid travel documents required for their journey.
Depending on the destination, this may include passports, visas, government-issued identification, travel insurance, permits, health-related documents where applicable, and other documents required by the destination or travel provider.
Reeva Holidays is not responsible for losses resulting from incorrect, incomplete or expired travel documents supplied by the customer.
7. Visa and Immigration
Visa approval is determined by the relevant embassy, consulate or immigration authority.
Reeva Holidays cannot guarantee visa approval unless specifically stated in writing as part of a particular service.
Visa fees, government charges and service fees may be non-refundable once the application or service has been initiated.
8. Changes to Bookings
Requests to change a confirmed booking may be subject to availability and additional charges.
Changes may include travel dates, hotel, room type, number of travellers, transportation, activities or itinerary.
Any additional charges imposed by hotels, airlines, transportation providers, tour operators or other suppliers may be payable by the customer.
9. Cancellation and Refunds
Cancellation and refund conditions depend on the specific package, hotel, airline, transportation provider or other travel supplier involved.
Some bookings may be fully refundable, partially refundable, non-refundable, or subject to cancellation charges.
The cancellation and refund terms applicable to a booking will be communicated to the customer before or at the time of confirmation wherever applicable.
Refunds, where approved, will be processed after receiving the applicable refund from the relevant travel supplier and after deduction of any applicable charges.
10. Flights and Transportation
Flight schedules, departure times, routes, aircraft, transportation arrangements and other travel details may be changed by airlines or transportation providers.
Reeva Holidays is not responsible for delays, cancellations, rescheduling or other changes caused by airlines, transport operators or circumstances outside our reasonable control.
Customers should verify their travel details before departure.
11. Hotels and Accommodation
Hotel facilities, room categories, check-in/check-out times, meals and other services are subject to the hotel's policies.
Hotels may change room allocations or facilities due to operational reasons, availability or circumstances beyond our control.
Any special request made by a customer is subject to confirmation by the hotel.
12. Customer Responsibilities
Customers agree to:
Provide accurate booking information.
Provide valid travel documents.
Make payments on time.
Follow the rules and policies of hotels, airlines and other service providers.
Follow applicable laws and regulations of the destination.
Behave responsibly during the trip.
Inform Reeva Holidays of any relevant requirements before booking.
13. Third-Party Service Providers
Some services offered through Reeva Holidays are provided by independent third parties, including airlines, hotels, transportation companies, tour operators, visa providers and other travel suppliers.
These providers may have their own terms, conditions and cancellation policies.
Customers may be required to comply with those terms in addition to these Terms & Conditions.
14. Force Majeure
Reeva Holidays will not be responsible for failure, delay or changes to travel arrangements caused by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, pandemics or epidemics, war, terrorism, government restrictions, strikes, civil unrest, flight disruptions, transportation disruptions, government or immigration decisions, or other unforeseen events.
In such situations, any refund or alternative arrangement will depend on the policies of the relevant travel supplier.
15. Website Use
You agree not to:
Use the Website for unlawful purposes.
Submit false or misleading information.
Attempt to gain unauthorized access to the Website.
Interfere with the operation or security of the Website.
Copy or reproduce Website content without permission.
Use the Website to distribute harmful or malicious content.
16. Intellectual Property
The content of this Website, including text, images, graphics, logos, design elements and other materials, may be owned by or licensed to Reeva Holidays.
You may not copy, reproduce, modify, distribute or commercially use Website content without prior written permission, except where permitted by applicable law.
17. Third-Party Links
The Website may contain links to third-party websites.
These links are provided for convenience and do not mean that Reeva Holidays endorses or guarantees the third-party website, service or information.
We are not responsible for the content, availability or policies of third-party websites.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Reeva Holidays will not be responsible for indirect, incidental or consequential losses arising from circumstances outside our reasonable control.
Our responsibility for services provided by third-party suppliers may be limited to the extent permitted under the applicable supplier's terms and applicable law.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited.
19. Complaints
If you experience an issue during your trip, you should contact Reeva Holidays as soon as reasonably possible so that we can attempt to assist you.
Complaints relating to a particular third-party service may also be subject to the terms and complaint procedures of the relevant supplier.
20. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions from time to time.
Changes will be published on this page with an updated "Last Updated" date.
Your continued use of the Website after changes are published constitutes acceptance of the updated Terms.
21. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any dispute arising from the use of the Website or services provided by Reeva Holidays shall be subject to the jurisdiction of the courts having appropriate jurisdiction over Surat, Gujarat, India, unless otherwise required by applicable law.
22. Contact Us
For questions regarding these Terms & Conditions, bookings or travel services, please contact:
Reeva Holidays
Phone: +91 8154065165
Email: reevaholidayss@gmail.com
Address: A-405, Dhanmora Complex, Singanpor Road, Katargam, Surat-395004, Gujarat, India
Website: reevaholidays.com
By using this Website or booking our services, you acknowledge that you have read, understood and agreed to these Terms & Conditions.